Our Returns Policy.
T-Shirts @ AZZIFF.com are considered customised and therefore are NON-REFUNDABLE.
The following explains the conditions that returns and refunds may be accepted.
All returns must be authorised before they will be accepted.
You must notify us immediately or within 7 Days, of receiving your order, of your intent to return your order, by using our Contact Form. Returns must be authorised and returned within 14 days.
Returns will ONLY be accepted if we have made an obvious mistake with your order and/or our products prove to be faulty.
A Full Refund will only be issued for the following cases:
Ordered items that may be out of stock or discontinued.
In the case that we are unable to complete an order due to the out of stock Garment (colour-size).
A refund may be given (at our discretion) in the following cases: for a lost shipment (Except where purchaser supplies incorrect details) and Damaged or faulty goods (Refunds will only be processed once goods have been returned and inspected) – We reserve the right to reproduce your order correctly.
If you order from a Country other than Australia and fail to pay additional shipping charges, your order will NOT be shipped.
A 10% return payment fee will be deducted from your refund.
We charge a 10% return payment fee on special refunds to cover our bank charges (merchant and transaction fees) and the time to reverse a Credit Card payment, or deposit at the bank or to re-issue a refund cheque.